Legal
Privacy Policy
Effective Date: May 19, 2026
Welcome to TunerLab (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, and services available through TunerLab.ai.
By using our platform, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Account Information
When you create an account, we may collect:
- Name
- Email address
- Username
- Profile information
- Authentication provider information (such as Google Sign-In)
Vehicle & Build Information
When using TunerLab, we may collect:
- Vehicle make, model, year, trim
- Build goals
- Performance preferences
- Budget information
- Installed or planned modifications
- Saved builds and garage data
Payment Information
Payments are securely processed by third-party payment processors such as Stripe. We do not store full payment card details on our servers.
We may receive limited billing information including:
- Subscription status
- Payment confirmations
- Customer IDs
- Billing email
Usage Data
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Session duration
- Referring websites
- Click and interaction data
Cookies & Tracking Technologies
We may use:
- Cookies
- Analytics tools
- Pixel tracking
- Session storage
- Advertising and retargeting technologies
These technologies help us improve the platform and understand user behavior.
2. How We Use Your Information
We use collected information to:
- Provide and improve the TunerLab platform
- Generate AI-powered build recommendations
- Save and manage user garages and builds
- Process subscriptions and payments
- Provide customer support
- Analyze platform performance and usage
- Detect fraud, abuse, or unauthorized activity
- Send service-related emails and updates
- Market new features, promotions, or offers
3. AI-Generated Recommendations
TunerLab uses artificial intelligence and third-party data sources to provide automotive recommendations and estimated performance outcomes.
These recommendations are provided for informational purposes only and may not always be accurate, complete, or suitable for your specific vehicle or circumstances.
Users should independently verify all recommendations before purchasing parts or modifying vehicles.
5. Data Retention
We retain information for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your account and associated data by contacting us.
6. Data Security
We implement reasonable technical and organizational safeguards designed to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security of your data.
7. Third-Party Services
Our platform may contain links or integrations with third-party services, including automotive retailers, affiliate partners, or payment processors.
We are not responsible for the privacy practices or content of third-party services.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of data
- Object to certain processing activities
- Request data portability
To exercise these rights, contact us using the information below.
9. Children's Privacy
TunerLab is not intended for users under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting the updated policy on our website.
Continued use of the platform after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
TunerLab
Website: www.tunerlab.ai
Email: Tunerlabai@gmail.com